How to fix: Unable to create copy/move destination directory
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Sometimes some users receive a message “Unable to create copy/move destination directory…” when trying install scripts.
As a rule, this issue occurs when a user changed a default directory for the user profile.
By default a directory of user profile located
by path “C:\Users\<USERNAME>\AppData\Local\Autodesk\3dsMax\20XXX\ENU“.
But user can change this path to one directory with 3ds Max installation directory using the “InstallSettings.ini” file.
But by default, this directory requires administrative privileges.
So if you changed a default directory then you also must add the capability to users for reading and writing to 3ds Max installation directory.
For fixing this issue select the 3ds Max installation directory and choose from explorer menu the menu item “Properties” and add the capability “Full control” for all users.
How to fix: Unable to create copy/move destination directory
Steps to fix:
- For fixing this issue select the 3ds Max installation directory and choose from explorer menu the menu item “Properties” and add the capability “Full control” for all users.
2. Close 3ds Max or Max Design.
3. Navigate to: C:\Program Files\Autodesk\3ds Max or Max Design\InstallSettings.ini
4. Open the InstallSettings.ini file.
5. Change the ‘UseUserProfiles’ to 1 from 0.
6. Close the file and restart 3ds Max or Max Design.
7. Unhide folder “AppData”
8. Navigate to: C:\Users\Username\AppData\Local\Autodesk\3dsMaxDesign\(Version of 3ds Max or Max Design)
9. Verify ENU folder is present.
Done, good luck!
Source: Oleksandr Kramer
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